If you do not find answers to your questions below, please contact us. We are here to assist you 7 days a week, by chat, email or telephone.
Yes. We offer a 30 day, 100%-unconditional-money-back guarantee. If during the first 30 days of use, you decide our ecommerce shopping cart software does not fit your needs, we will provide you with a full refund.
You can order our shopping cart services directly from our website by visiting the Pricing/Order page. After selecting the service plan of your choice, you will be able to decide how you would like to pay.
We accept Visa, Mastercard and American Express.
After ordering, you will instantly be sent user information by email. Find easy-to-follow website shopping cart instructions right on our website.
Adding our shopping cart to your website is very easy. For complete setup instructions, please visit our Setup Information page.
You can add up to 20,000 products to our database.
To view a complete list of the payment gateways that are compatible with our shopping cart, please visit our Compatibility page.
Yes. To process credit card orders over the internet, you will need a PayPayl account or merchant shopping cart account and payment gateway. A merchant account allows you to accept credit cards as payment for goods or services. A payment gateway allows you to accept credit card payments in real-time over the iInternet. The payment gateway you use must be compatible with our shopping cart. To view a complete list of the payment gateways that are compatible with our shopping cart, please visit our Compatibility page.
Yes. It is very easy. Your payment gateway provider will give you a unique user ID and password. You will simply enterthe User ID in the Shopping Cart Administration Area. After doing so, your shopping cart will know to pass credit card order information to your payment gateway.
Once you've specified that you would like to accept PayPal payments in the Shopping Cart Administration Area, PayPal will immediately display as a payment option for your customers. Your customers will be able to add and remove items from the ecommerce cart software as normal. When they are ready to "Checkout," they can choose to pay by PayPal. Your customer will then enter their billing/shipping address and then connect to the PayPal payment website to complete the transaction. Please note that your customers will not have to re-enter their address information once they reach the PayPal website.
No. We only offer our shopping cart as a hosted service, which is a much more cost effective, reliable and convenient way to add shopping cart capabilities to your website.
The primary advantage is cost. On the surface, it may seem more cost effective to buy shopping cart software and host it yourself but when you add up the yearly reoccurring costs involved with running a secure server, paying SSL certificate renewal fees, paying for software upgrades, not to mention all of the time you will invest maintaining the entire system, the cost of buying and hosting a shopping cart solution far exceeds our service fees.
Installing and maintaining a shopping cart requires a lot of time and highly technical skills. With our shopping cart, you don't have to worry about installing programs, SSL software, SSL certificates or a database management system, which are all needed to power a shopping cart. You also won't have to manage the never-ending process of keeping all of these applications up to date with the latest security patches. We have a full-time Systems Administrator and Software Development team that will take care of everything for you, so you can focus on the success of your business.
Most affiliate tracking systems work in the same way, which makes the majority of them compatible with our shopping cart. If your affiliate tracking system requires that you place HTML code on your order receipt or "Thank you" page, then it will definitely work with our shopping cart.
Absolutely not. We do not use your shopping cart account as a way to promote our company or any other company's products or services.
No. You can sell any product or service, as long as you are not in violation of our Terms of Service.
Yes. You could even add our shopping cart to your website if you only have a one page site under some other domain (e.g., http://www.someothersite.com/myonepagesite.htm).
You need a website and must be able to access the HTML code used to build it. It doesn't matter if you use Dreamweaver or any other type of website building tool, as long as you can insert HTML code into your site. You DO NOT have to be a web designer or HTML expert.
For setup instructions, please visit our Setup Information page.
No. You only pay one flat fee monthly, quarterly, semi-annually or yearly, depending on the service plan you choose. If you accept credit cards, your credit card processor will charge transaction fees, but there are no such fees associated with using our shopping cart.
No. However, you can insert custom messages (written in any language) into each page of the shopping cart. You can also use any currency symbol you like.
Yes. Simply follow the instructions noted below under "How do I cancel my account" and your account will be closed on the date of your choice.
Yes. You can also review your next renew date at any time by following these steps:
You can change your service plan at any time. Changes will apply to your next service period.
First, verify that your billing information is accurate and update it if necessary.
Submit payment for any unpaid invoices.
Log out and log back in to the Shopping Cart Administration Area.
If you are within the first 30 days of purchasing your shopping cart account, you will receive a full refund.